Are you transitioning from a one-man-company to a full-fledged institution? Are you serious about training & development and succession planning? Then you must develop two documents urgently: Standard Operating Procedure (SOP) and Departmental Training Plan.

The SOP tells anyone who works with you or who newly joins your company, how things work in a unit. Additional materials that should accompany it are key contacts and document templates.

The Training Plan lays out a skills development path from entry-level up to management level. It captures a clear and deliberate strategy for talent development.

Developing those two documents are the starting point of institutionalisation.

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